What people are saying about us:

"We just purchased our first Audi after 30 years with BMW and I want to say that the experience was great! Steve Hart our sales person was fantastic, not only taking us through the buying aspect, but really spending the time with us to review all of the features and acquainting us with all of the aspects of our new car. With all of the cars we have purchased over the years, I have never had anyone spend the time that he did with us. Thanks Steve! I would recommend both Steve and dealership to anyone interested in buying a new or used Audi! We love our new car!!"

Chris

"We came to your dealership to get our 45K service done along with purchasing an extended warranty. Jorge was extremely friendly and helpful, we waited for our car so Jorge was kind enough to get the car done as soon as possible and constantly gave us updates. Jorge also put us in touch with Erin for our warranty. We also received great service from Erin. He provided us with much information and helped us to make the best decision based on our needs. He also made the process very easy and fast. Over all we had a great experience at Audi Mission Viejo. We will be sure to recommend your dealership in the future. Thank you."

Loren K

"I love my new car! This was the easiest and best car purchase ever and the sales staff was amazing. Waiting to hear about LoJack installation then I will be all set! Thank you for everything!"

Jennifer P

"Very professional, knowledgeable sale person. Simple negotiation, and good price without any surprises. I hope the tech service is good as well."

Vadim P

"The experience was wholly positive and David Brundage was outstanding to work with. We had worked with another dealership and things went badly....Dave saved the day!"

Paul M

"Very easy and friendly experience. Dominic Bonnano is a really good guy. Overall, I appreciated the professionalism and speed in which the purchase was executed. Nice car too!"

Philip G

"Totally satisfied with the leasing experience. Halleh was a pleasure to work with. "

Tom B

"We were interested in a Q7 and had shopped a few dealers including finding two candidate cars at Commonwealth, plus a few more located through Audis website dealer inventory search. Among those was one at Mission Viejo Audi and when I called to learn more I was connected with Steve Hansler. Making a long story shorter, we visited the dealership twice and after considerable discussion and thought, we leased a Prestige Q7. Throughout the process Steve was exactly what more salespeople should be. More importantly had he not been the person he is, we would not likely have been back at all. Let me quickly say that does not reflect negatively on Mission Viejo Audi, only very positively on Steve. This was our first visit to your dealership and had we not been treated as well as we were, it would have been our last. Our only other contact your employees was with Ryan and Aaron in finance, both of which did a great job relative to my experience with other finance managers. This is our fifth Audi since 2001 (01 A8L, 04 A8L, 07 Cabrio S4, 10 S Line Avant 4 Wagon previously). While we did not know of Mission Viejo Audi prior to this purchase, we will certainly begin our next Audi car buying experience with you in the future, and as long as people like Steve, Ryan and Aaron work there, youve got a great shot at the deal. "

William M

"The experience was excellent. Carlos was patient and not pushy. A true sales professional. I had actually been in 3 weeks ago and it was the way he treated me then that made me decide to come back to Mission Viejo Audi. I had stopped in other dealers at Mercedes Benz and Cadillac and was very disappointed in the sales approach. Likewise the sales manager was fair and friendly. As for the financing department, they made it happen quickly without a hitch. I appreciated that because I was under a time crunch. Thank you for an A+ experience. I am sure that your service will follow the same level of commitment. All the Best, "

James L (a new loyal Audi customer)

"I had a pleasant experience at MV Audi. Dominic was really great to work with, even though i had to wait longer for the color I wanted. But he kept on top of things and helped make it a smooth purchase."

Marguerite M

"Great place to buy a car. Everyone I worked with was first class and treated me well."

Peter L

"Had a great experience. The sales staff did all they could to make the deal work within my budget and with my trade-in. This is my second purchase from Audi Mission Viejo and probably won't be my last."

Erik W

"We had a great experience with Steve Hansler....and LOVE our Audi A3. Thank you."

Donna

"My salesperson, Ryan Beavers was the consummate professional helping through the issues af buying the car. I would recommend him to friends and family who may be looking to purchase an automobile."

Alex G

"This was a very pleasant car buying experience and got a great Audi.... Thanks"

Serkan E

"On behalf of Jessica and myself, I would like to spend a few moments to extend my thanks and gratitude on the positive and rewarding experience we've had while purchasing our new S4 at your dealership. Our overall experience was due in large part to the excellent time and attention to detail provided by your sales associate, Chris Collup. Jess and I both agree that we were never once coerced, poked, prodded, or pressured into any single vehicle or purchase which created a welcomed stress-free environment that we did not encounter at other Audi dealerships. During the lengthy fulfillment process or our car order, Chris was not only responsive, but proactive in providing prompt order updates and details. He even went above and beyond in assisting in the sale of our previous vehicle. As a first time car buyer, I was both apprehensive and full of questions and concerns but we truly feel that the patient, informative, and understanding team at Audi Mission Viejo has made it a process and an environment that we will definitely revisit when the time comes. "

Howard T & Jessica H

"My sales experience in purchasing a car at Audi Mission Viejo was exceptional. Very good sales representative in Steve Hart. Extremely refreshing to see flexibility and an actual discussion (not negotiation) on purchase price with Luke Muncy. I would recommend Audi Mission Viejo to anyone in the market. The car is great. "

John M

"Thank you and I appreciated the very efficient and friendly service. Holly was wonderful as usual very dedicated and sincere."

Soraya N

"Your entire staff is awesome. Thank you very much for your professionalism and courtesy and great prices. "

David C

"September 15, 2011

"I am pleased to be writing this review of the people and the service I found at Mission Viejo Audi. This is the second time my family has been able to enjoy the quality and benefits of owning a Mission Viejo Audi, and it will not be the last. Our salesperson Halleh Afshar has been a blessing for us each time we have come to Mission Viejo Audi.

Halleh is fantastic in her knowledge of the products and in listening to the needs of the customer. When we explained what we were looking for, it was no problem for Halleh to find a number of vehicles on the lot for us to look at and to take on a test drive. Halleh is very familiar with the features of each car and the differences between the models. She is quick to cut through the trouble of finding other vehicles if we had desired that as well. Halleh makes you feel like it is not a chore to buy a new car, but rather a pleasant experience.

When car dealers advertise “no high pressure sale tactics”, it usually is not true. With Halleh and Mission Viejo Audi, the last thing on my mind was the pressure to buy. This is true not just on the sales floor, but also to sales management’s Eric Hunter. Eric and Halleh both did all of the hard work for us. All my family and I had to do was relax in the comfortable showroom and enjoy the complimentary refreshments while we waited for the paperwork to be done.

Most people will tell you that the paperwork part of buying a car can be more than a little distressing. Aaron MacSween in the finance department also made this part a breeze. He handled any and all parts of the transaction with ease and professionalism, just as he did the first time we purchased from Mission Viejo Audi.

Jorge in the service department has always been there for us and our car, and in the few times we have had maintenance service work done we have always been offered a loaner car. This has made my family’s life easier, and the speed and quality of the work performed by the Audi technicians has always been great as well.

Prior to owning an Audi, I was convinced that other car makers produced more value for the dollar. Since purchasing our second Audi from Mission Viejo Audi I am seeing that the true value is not just in the car itself (believe me, the car is exceptional on its own), but also in the quality of the sales staff, the financing staff, and the vehicle service staff. The entire experience has been a pleasure, the staff is courteous and professional, the service is excellent, and the quality of their products is outstanding.

Despite the fact that we could have chosen an Audi dealer closer to our home, or even another brand of car altogether, we will continue to make Mission Viejo Audi our choice. Here’s hoping that others will enjoy their experience as much as we have.""

Michelle and Kirby