Privacy Policy
1. Information We Collect
1.1 Information You Provide to Us
We may collect the following types of personal information directly from you:
• Contact Information: Name, email address, phone number, mailing address.
• Transaction Information: Vehicle purchase details, financing information, and service history.
• Account Information: Login credentials for your online account.
• Communication Preferences: Preferences for receiving marketing communications.
1.2 Information We Collect Automatically
When you visit our Website, we may collect certain information automatically, including:
• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on the Website, and links clicked.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies. (For more details, see Section 5.)
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
• Automotive manufacturers and service providers.
• Marketing partners and analytics providers.
• Credit bureaus for financing purposes.
2. How We Use Your Information
We use your personal information for the following purposes:
• To Provide Services: Process transactions, fulfill vehicle purchases, and provide maintenance and repair services.
• To Communicate with You: Respond to inquiries, send service reminders, and provide updates about your transactions.
• To Improve Our Website: Analyze usage trends and improve Website functionality and user experience.
• For Marketing: Send promotional materials and special offers (with your consent, where required).
• To Comply with Legal Obligations: Meet regulatory requirements and respond to lawful requests from public authorities.
3. How We Share Your Information
We may share your personal information with the following parties:
• Service Providers: Third parties that perform services on our behalf, such as payment processors, marketing agencies, and IT support.
• Business Partners: Audi and affiliated automotive manufacturers, for warranty and service purposes.
• Legal Authorities: Law enforcement, regulators, or other entities as required by law.
• Corporate Transactions: In connection with mergers, acquisitions, or sale of assets.
We do not sell your personal information to third parties.
4. Your Privacy Rights
4.1 Access and Correction
You have the right to access and correct the personal information we hold about you.
4.2 Opt-Out of Marketing Communications
You may opt out of receiving marketing communications by:
• Clicking the "unsubscribe" link in our emails.
• Contacting us directly at [insert contact information].
4.3 California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
• The right to request information about how we collect, use, and share your personal information.
• The right to request deletion of your personal information.
• The right to opt out of the "sale" of your personal information (as defined under the CCPA).
To exercise your rights, please contact us at [insert contact method].
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze Website traffic. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the Website.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure. If you believe your information has been compromised, please contact us immediately.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Audi Mission Viejo
28451 Marguerite Pkwy, Mission Viejo, CA 92692
949.218.5050
privacy@audimv.com